We ensure our staff are fully trained for any situation , therefore they will receive an induction ,followed by shadow shifts and regular supervisions . As they will be faced with challenging behaviour they will be fully trained in Management of Actual or Potential Aggression (MAPA) -a de – escalation and physical intervention training course . We also provide the PBS- Positive Behaviour Support. Our therapeutic model recognises that all the people we support are individual and our provision is tailored to meet their needs and wishes from the point of admission and throughout their journey with us . Each service’s designated team will reflect the needs of the children and young people that live and learn within the schools and or homes , however additional support can also be accessed from other specialist within the wider Clinical Team . This enables us to be responsive to any newly identified , time limited or changing needs of an individual throughout their placement with us.